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SNOW REMOVAL QUESTIONS
EQUIPMENT
EMAIL CONFIRMATION
APPOINTMENTS
We do not use heavy equipment for snow removal(Tractors or Bobcats), our services are performed using commercial snow blowers for residential snow removal in Lake Arrowhead.
APPOINTMENTS
EMAIL CONFIRMATION
APPOINTMENTS
Your appointment time may run late depending on road conditions in Lake Arrowhead. However, we will always keep you informed about our Estimated Time of Arrival.
EMAIL CONFIRMATION
EMAIL CONFIRMATION
EMAIL CONFIRMATION
You must receive an email confirmation from our online booking to secure your snow removal appointment time. Please check your email inbox to confirm your appointment for residential snow removal with us. If you do not receive an email after booking, your appointment request may not have gone through. Please try again. We are your snow removal solution in Lake Arrowhead.
STREET PLOW
STREET PLOW
EMAIL CONFIRMATION
If our city has not provided snow plow service on your street by time of your appointment, we won't be able to make your appointment for residential snow removal. We do not plow your street to gain access to your home.
SNOW LEVELS
STREET PLOW
SNOW LEVELS
Your snow accumulation will change the price of our service. The prices shown on our site are based on 1 snow fall accumulated on your property. If your snow level is more than 1 snow fall, prices will change
WEATHER
STREET PLOW
SNOW LEVELS
WE DO NOT WORK DURING SNOW STORMS FOR THE SAFETY OF OUR CREW. If you have an appointment with us and a storm begins, we will not make your appointment. For emergency service please see our section under Emergency Services
WHAT TO EXPECT FROM OUR SERVICE
DRIVEWAY
ACCESS TO YOUR MAIN DOOR
ACCESS TO YOUR MAIN DOOR
We will clear the snow off your driveway for an easy ingress and egress from your garage. We will not clear the entire driveway where a car is not expected to drive or a person is expected to either enter or exit a vehicle. After our service it is normal that some snow or ice will remain on your driveway, please exercise extreme caution when walking around your driveway. The level of snow or ice that will remain on your driveway will not interfere with the safe operation of your vehicle.
ACCESS TO YOUR MAIN DOOR
ACCESS TO YOUR MAIN DOOR
ACCESS TO YOUR MAIN DOOR
Part of our service includes clearing a walking path to your main door (where possible) with our snow blower. This path is usually between 26" to 45" depending on which snow blower we use. HOWEVER, if the way to your main door is through STAIRS, an extra charge will apply to clear your stairs depending on the amount of steps and the accumulation of snow thereon. The extra CHARGE it is usually between $25-$100
STAIRS
ACCESS TO YOUR MAIN DOOR
STAIRS
STAIRS are not included in our regular service, Stairs to your main door carries an extra charge of $25-$100 depending on the amount of snow accumulation thereon and how many steps you have to your door.
DECKS
ACCESS ROADS
STAIRS
Snow removal from your deck is not part of of regular service. For DECK snow removal please see our prices un DECKS
ROADS
ACCESS ROADS
ACCESS ROADS
We do not plow roads. We are a driveway snow removal company. We will not plow any road to get access to your driveway.
ACCESS ROADS
ACCESS ROADS
ACCESS ROADS
We do not clear access roads. Our snow blowers are not equipped to deal with dirt and rocks on access roads. We only remove snow from cement or asphalt driveways and wooden decks
ABOUT OUR SEASON PASSES
NEVER MISS A SNOW REMOVAL
TREAT IT AS SNOW INSURANCE
NEVER MISS A SNOW REMOVAL
Our season pass holders are assured that when snow falls we will be there either the 1st, 2nd, 3rd, or 4th day after the snow fall depending on what pass they have purchased. .
PRIORITY
TREAT IT AS SNOW INSURANCE
NEVER MISS A SNOW REMOVAL
PRIORITY is the selling point of our season passes. Season Pass holders are given priority over our clients who hire us for a one time service.
TREAT IT AS SNOW INSURANCE
TREAT IT AS SNOW INSURANCE
TREAT IT AS SNOW INSURANCE
We are never 100% sure when it will happen but we know it will happen and when it does, we will be there!!
AirBnB DELIGHT
NEVER WORRY ABOUT SNOW REMOVAL
TREAT IT AS SNOW INSURANCE
If you own a rental property, you don't want to lose business or face a bad review because your clients could not get ingress or egress from your rental property.
PRIORITY ASSIGNMENT
NEVER WORRY ABOUT SNOW REMOVAL
NEVER WORRY ABOUT SNOW REMOVAL
Be the first one to purchase our season pass and be the first one on our route. Route priority is assigned in the order your purchase is received.
NEVER WORRY ABOUT SNOW REMOVAL
NEVER WORRY ABOUT SNOW REMOVAL
NEVER WORRY ABOUT SNOW REMOVAL
Once you are a season pass holder, you don't have to call us to come to you, we will come to you in the order assigned in our priority list.
PAYMENTS
CASH
CREDIT/DEBIT CARDS
CHECK
If you are at home, you can pay for our services in cash.
CHECK
CREDIT/DEBIT CARDS
CHECK
We accept checks payable to:
ITSNOWPROBLEM, LLC
CREDIT/DEBIT CARDS
CREDIT/DEBIT CARDS
CREDIT/DEBIT CARDS
Credit and Debit cards are accepted as form of payment, we can handle the transaction while on your premises. If you are not home, one of our team members can process your transaction over the phone, safely and secured.